Services - mediation, facilitation and conflict support

Mediation

Anna’s mediation services are available both online (ODR) and in-person, for either half or full day bookings.

Why mediate?

• Accessible - available anytime anywhere

• Efficient - usually completed within a day

• Effective - over 80% success rate, preserves relationships, outcomes you have control over

• Private - strictly confidential

• In-expensive - due to time efficiency (much cheaper than going to Court)

• Flexible - can be structured to suit you

How?

• Confidential preliminary / intake meetings are offered to assess suitability and readiness for mediation, to understand objectives, as well as to consider and discuss best process to ensure your mediation is as productive as possible.

• Fees for mediation are usually shared between the parties.

• A mediation agreement, confirming the parties commitment to confidentiality, is provided and required to be signed prior to mediation commencement.

• Anna works as independent neutral mediator to create a safe confidential space for having difficult conversations, ensuring this is done in a balanced way, working collaboratively with parties in both private and joint sessions to explore creative commercial options for resolution.

• Specialising in tailored mediation services for both pre-litigation mediation and mediation held during the course of Court and Tribunal proceedings.

• Anna guides participants through intake processes, information exchange, joint and private active listening sessions, involving clarifying, reframing and options exploration.

• Whilst it is not essential that parties are legally represented to participate in mediation, it is strongly recommended that you obtain advice and legal assistance as required.

• Preparation is critical to the success of the mediation process. Refer to Anna’s Blog which provides helpful guidance on what you can do ahead of time.

• If agreement is reached, terms of settlement are encouraged to be documented on the day (come prepared).

• Online dispute resolution (ODR) is provided at no extra cost to parties, is secure and easy to use. Multi-party function, seamless and sophisticated virtual mediation, log on from anywhere anytime.

Facilitation

Assisting parties who are facing difficult situations or conversations, by giving them the confidence to proceed to the next step, which may include facilitating meetings (agenda setting), reviewing and advising on internal and external communications. This has included complex internal organisational disputes (from small to medium sized businesses, as well as governmental organisations), shareholder and partnership disputes, supplier and distributor misunderstandings.

Conflict Management

Consulting with advisor and parties to obtain an informed understanding of the conflict, including identifying key objectives, assessing and testing options and setting strategies for achieving those goals with minimal disruption to business.

Critical Response Management - Mediation

Acted as mediator during a high-profile public protest in Melbourne involving 400+ attendees, including media representatives, political figures, members of the public and staff representatives amid an active workplace dispute. Provided on-the-ground conflict management, facilitated neutral dialogue between stakeholders, and established a safe space for diverse voices to be heard and respected.

Independent Solicitor - Anton Piller - Search Orders

During her career as a litigator Anna both applied for and successfully obtained injunctive relief on behalf of clients, and now continues to work in this area by regularly accepting the role of Independent Solicitor from the Court and private firms (commonly involving intellectual property and employment disputes).  Her extensive skills and experience are well suited to the role which requires a careful balance of both legal and human elements.

Conflict & Litigation Support

Providing independent case assessment, consideration of dispute resolution options, risk management and strategy.